Bridge the gap between knowledge and performance
Our training solutions combine strategic thinking with practical implementation using training to drive organizational change
About Pixil Bay Consulting
Our Mission
At Pixil Bay Consulting, our goal is to create learning experiences that bridge the gap between knowledge and performance, helping organizations build capable, confident teams through strategic instructional design and clear communication.
Our Team
My name is Jackie Heitkemper. I am the Founder and Principal at Pixil Bay Consulting. I have over 18 years of experience in Learning and Development, Change Management, and Communications. I’ve worked across various industries including Healthcare and Consulting. I specialize in developing enterprise-wide learning strategies that drive adopting new processes, technologies, and organizational changes. I want to help your organization and employees to be at their best!
Transform Ideas into action: Projects we can help with
New Employee Onboarding Programs
Organizations with strong onboarding programs improve retention by 82%.
Our comprehensive onboarding program equips new employees with essential tools, knowledge, and connections they need to succeed, while introducing them to your company culture, values, and operational procedures.
System Implementation Training
Organizations that profile comprehensive system training during implementation see a 42% higher user adoption rate.
We will customize a robust systems training program equips your employees with essential skills to implement, operate and maintain new systems while ensuring a smooth transition and optimal organizational performance.
Process & Procedure Training
Companies with standardized processes and proper training see 28% higher productivity, a 37% reduction in operational errors, yet 57% of organizations admit they don’t document their processes effectively.
We will create a comprehensive training that guides employees through standardized workflows, step-by-step procedures, and best practices to ensure consistent, efficient, and compliant business operations.
Compliance Training
Organizations with effective compliance training programs experience 16% fewer workplace incidents, while the average cost of non-compliance is 2.71 time higher without a robust compliance program.
We’ll create a strategic training program that educates staff on industry regulations, organizational policies, and legal requirements to maintain standards, reduce risks, and ensure regulatory adherence.
Leadership Development Programs
Companies that invest in leadership development report a 24% higher profit margin and see up to 86% higher ratings in leadership bench strength, yet only 5% of companies have implement leadership development at all levels.
Our transformative program empowering leaders with advanced management skills, strategic thinking, and emotional intelligence to drive team performance and achieve organizational excellence.
Change Management Communications
Projects with effective change management communication are 3.5 times more likely to outperform projects with poor communication, yet only 34% of organizations report having a structured change communication strategy.
Our strategic communication framework helps organizations navigate transitions by engaging stakeholders, addressing concerns, and fostering acceptance through clear, targeted messaging and feedback channels.
Performance Support Materials
Organizations using well-designed performance support materials see a 23% faster time to proficiency and 40% reduction in errors, yet only 36% of companies provide adequate post training support resources.
We’ll provide customized job aids, quick reference guides, and digital resources providing just-in-time support to reinforce learning and boost workplace performance through accessible, practical tools.
How do we measure success?
We establish clear metrics at the start of each project, which may include:
- Employee performance improvements
- Knowledge retention rate
- Reduced time-to-competency for new employees
- Business impact measures
- ROI calculations